Paymenex Privacy Policy

This privacy policy explains what you can expect from us and what we need from you in relation to your personal data. Please read this carefully as this policy is legally binding when you use our Services

Who we are

We are Paymenex Limited (“we”, “our”, “us”, “Paymenex”) and we own and operate xTransNET and OrbitOS platform,

Paymenex Limited is registered in the England with company number 13573258 and our registered address is at 20 Old Bailey, London EC4M 7AN United Kingdom. We are also registered with the UK data protection authority (the Information Commissioner’s Office or “ICO”) under number 452141. 

Paymenex respects your privacy and is committed to protecting your personal data

This privacy notice aims to give you information on how Paymenex collects and processes your personal data through your use of Paymenex website or mobile app, including any data you may provide when you sign up or use our agency network. This notice applies when you download or visit and use our App or Website, and it sets out who we are, and how, and why we use your personal data. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This notice, our Cookie Notice, Website and App Terms and Conditions of Use, our partner service terms and conditions, outline how we provide services to you through our App and Website. If you have any questions about this notice or our use of your data, please email us at [email protected]

Paymenex is your Data Controller

Paymenex Limited is the Data Controller of your data, we’re responsible for your personal data processed in relation to your use of the products and services accessible on Paymenex network. When you receive services through Paymenex mobile app, website, and agency network, we collect, process, use and are responsible for certain personal data about you. When we do so, we are regulated under the applicable laws on the protection of personal data, privacy and electronic communications.


If you have any complaint about our use of your data, please email us at [email protected]

If you are not happy with our resolution you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please feel free to contact us in the first instance, using the contact details above.

Personal data we collect

We collect personal data for a variety of reasons, including to meet our legal obligations, manage our operations, improve our business and deliver our services and products to you. Below is a list of types of personal data that we may collect and use when you apply for, or use, any of our products or services.